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Who is responsible for the issue with Software Incompatibility of the printed circuit board?

The software incompatibility problem may occur due to different customers using different software to design the printed circuit board, and the software we process the Gerber data is also different from the software used for designing the printed circuit board. In addition, there is no warning about the issue when importing the data into the software, so we can't notice it and thus cannot confirm with customers. In this case, we will be responsible for 50% of the order problems on the printed circuit board caused by software incompatibility.