Shipping Address Field Guidelines

Field

Required?

Formatting Guidelines / Things to Note

Account Type

Yes

• New Address: By default, the type is set to Company, but you may select Personal if preferred.
• Existing Address: If no company name appears in the existing address, the type will default to Personal, and vice versa.

First Name*

Yes

• Special characters are not supported: ! @ $ ￥ % ^ & * ? { } | < > # -
• Emojis and line breaks are not supported.
• Total length (First Name + Last Name) must not exceed 35 characters.

Last Name*

Yes

• Special characters are not supported: ! @ $ ￥ % ^ & * ? { } | < > # -
• Emojis and line breaks are not supported.
• Total length (First Name + Last Name) must not exceed 35 characters.

Phone*

Yes

• Only "+" sign and numbers are supported.
• Special characters are not supported: * + - ( ) and spaces.
• Maximum length: 15 characters.

Country/Region*

Yes

Why is your country not supported?

Please refer to Term 8 of the Customer Compliance Statement, or check if your country is on our supported list.

State*

Yes

• Input field: Emojis and line breaks are not supported.
• Select field: A state must be selected (only applicable for Mainland China and the United States).

City*

Yes

• Input field: Emojis and line breaks are not supported.
• Select field: A state must be selected (only applicable for Mainland China and the United States).

Street Address*

Yes

Length limit: 45 characters

Special characters: Space, Forward Slash ( / ), Hyphen ( - ), Period ( . ), Number sign ( # ), Parentheses ( ( ) ), English Comma ( , )

-

• For Mainland China Addresses

Supports Chinese characters, English letters, numbers, special characters mentioned above, and the Chinese Comma (，)

Example: 梅林街道 梅康路 8号 理想时代大厦 17 楼 C 室

-

• For Addresses in Hong Kong, China; Taiwan, China; and Macau, China

Supports Chinese (Traditional or Simplified), English letters, numbers, and special characters mentioned above, and the Chinese Comma (，)

Example: 梅林街道 梅康路 8 號 理想時代大廈 17 樓 C 室

-

• For Overseas Addresses

Supports English letters, numbers, and special characters mentioned above.

Example: NOS.35/41 TAI LIN PAI ROAD

-

Note: Both Simplified and Traditional Chinese are supported, but Traditional Chinese is recommended for addresses in Hong Kong, China, and Taiwan, China.

Apt, suite, Building

No

Length limit: 45 characters

Special characters: Space, Forward Slash ( / ), Hyphen ( - ), Period ( . ), Number sign ( # ), Parentheses ( ( ) ), English Comma ( , )

-

• For Mainland China Addresses

Supports Chinese characters, English letters, numbers, and special characters mentioned above, and the Chinese Comma (，)

Example: 梅林街道 梅康路 8号 理想时代大厦 17 楼 C 室

-

• For Addresses in Hong Kong, China; Taiwan, China; and Macau, China

Supports Chinese (Traditional or Simplified), English letters, numbers, and special characters mentioned above, and the Chinese Comma (，)

Example: 梅林街道 梅康路 8 號 理想時代大廈 17 樓 C 室

-

• For Overseas Addresses

Supports English letters, numbers, and special characters mentioned above.

Example: NOS.35/41 TAI LIN PAI ROAD

-

Note: Both Simplified and Traditional Chinese are supported, but Traditional Chinese is recommended for addresses in Hong Kong, China, and Taiwan, China.

Postal Code*

Yes

• Length limit: 10 characters
• Emojis and line breaks are not supported
• Brazilian postal codes must follow the format: XXXXX-XX
• Customizable

Company Name*

Yes / No

• Account type rules:
  • Company: Company name is displayed and required
  • Individual: Company name is not displayed and not required
• Input length: Maximum 35 characters
• Special characters not supported: ! @ $ ￥ % ^ & * ? { } | < >
• Emojis and line breaks are not supported

Set As Default

NO

• Unchecked by default
• If checked, when a new address is created, it will become the default delivery address, and the previous default delivery address will be unset

Sync My Shipping Address as the Bill Address

NO

• Unchecked by default
• If checked, a billing address will be created after the address is successfully added